How To Connect Ai To Business Outcomes

How to Connect AI to Business Outcomes A strategic guide How to Connect AI to Business Outcomes: A strategic guide 1 Contents An introduction to value Advanced thinking: Strategise your adoption Revenue growth:How AI helps boost the bottom line Cost optimisation:Automating processes to streamline expenses Employee engagement:Helping employees thrive AI across the organisation Enhancing customer experience Conclusion How to Connect AI to Business Outcomes: A strategic guide

An introduction to value The age of AI is upon us, bringing the promise of revolutionary technology and opportunities for game-changing innovation. Generative AI can enable employees to do better work faster. It can up-level the skills of your teams and their ability to perform. Improved security, more production, strengthened supply chains, streamlined compliance, better customer service, accelerated sales – all of these are within the realm of what generative AI can bring to the way we work. As exciting as the promise of AI is, what does that really mean for your organisation? How do you know when you’re ready to adopt AI, and how can you benefit from it when you do? If you’re not sure of the way forward with AI, you’re not alone – according to a Microsoft study,

needs to adopt AI to stay competitive, but 59% worry about quantifying the productivity gains of AI. And this uncertainty is stalling vision. Almost two-thirds of leaders surveyed worry their organisation’s leadership lacks a plan and vision to implement AI. This eBook will examine the ways you can find value in bringing AI to your organisation. We’ll look across business functions for efficiencies and new opportunities. We’ll explore how greater employee productivity not only has measurable impact, but creates a more satisfied and stable workforce. And we’ll examine how enhanced customer experiences build loyalties and higher lifetime value. Advanced thinking: Strategise your adoption You should know that a sizeable percentage of your organisation probably already uses AI. Seventy-five percent of knowledge workers are using AI at work, and

common at small and medium-sized companies (80%).

Employees are eager to see what AI can do for them. A recent Microsoft study

found that 76% of respondents would be comfortable using AI for administrative tasks, the role most often cited when people refer to productivity gains.